Privacy Policy
Your data is safe with us. This page explains what we collect, why we collect it, and how we keep it secure.
Your data is safe with us. This page explains what we collect, why we collect it, and how we keep it secure.
Welcome to PenguinDMs, a product operated under ContentLinkify LLC.
This Privacy Policy explains how we collect, use, and protect your information when you use PenguinDMs. We built this tool to help you manage direct messages on Slack more efficiently, and we take your privacy seriously.
By using PenguinDMs, you agree to the practices described here. This policy applies to all users of our platform and visitors to our website.
When you use PenguinDMs, we may collect the following types of information:
Personal Information
When you create an account or interact with us, we may collect details like your name, email address, and (in the future) billing information when payment integration is active.
Workspace and DM Data
To provide the service, we process and store certain Slack-related data, such as the direct messages you send through PenguinDMs and workspace identifiers needed to manage your account. We do not store your Slack token ID.
Automatically Collected Data
Like most online services, we use tools such as Google Analytics to collect information automatically, including your IP address, browser type, device information, and usage data.
We use the information we collect to:
Provide and maintain the service
To enable you to send and manage Slack direct messages through PenguinDMs.
Communicate with you
We may send onboarding emails, product updates, or tips related to using PenguinDMs.
Improve our platform
We analyze usage trends and DM activity patterns (without exposing personal content) to enhance performance and develop new features.
Handle payments (in the future)
When payment integration is active, we’ll process billing information securely through trusted providers (like Stripe).
PenguinDMs is an independent tool and is not affiliated with or endorsed by Slack Technologies, LLC.
When you use PenguinDMs, you are still bound by Slack’s own Terms of Service and community guidelines. It is your responsibility to ensure your use of PenguinDMs complies with Slack’s rules.
If you misuse the platform in a way that violates Slack’s policies, your Slack account may be restricted or suspended by Slack itself. PenguinDMs cannot be held responsible for any action taken by Slack as a result of your activity.
We respect your privacy. PenguinDMs does not sell or rent your personal data or DM content to advertisers.
We only share your information in limited ways, such as:
Service Providers
With trusted third parties that help us operate PenguinDMs (e.g., Google Analytics for usage tracking, Stripe for future payments).
Legal Requirements
If required by law, court order, or government authority, we may disclose certain information.
Business Operations
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business.
Personal Information
We keep your account details (like name and email) as long as your account is active.
Workspace & DM Data
We store the DM messages you send through PenguinDMs so the service can function. If you delete your account or request deletion, this data will also be deleted from our systems.
Analytics Data
Data collected through Google Analytics may be retained in aggregate form for performance and trend analysis.
Deletion on Request
You may contact us at any time to request deletion of your account and related data, and we’ll process it within a reasonable timeframe.
We take data protection seriously. PenguinDMs uses secure connections (SSL) and restricted access to keep your information safe.
Since we don’t store Slack tokens, the risk of unauthorized access is greatly reduced. However, like any online platform, no system is completely immune to security risks.
If we ever identify a potential data breach, we’ll take immediate action to investigate and notify affected users as required by law.
If you’re located in the EU, UK, or certain other regions, you have specific rights regarding your personal data. These include the right to:
Access the data we hold about you
Request corrections or updates
Request deletion of your account and related data
Withdraw consent for certain processing activities
To exercise these rights, contact us via email (listed at the end of this policy). We’ll respond within a reasonable timeframe.
We use cookies and similar technologies to improve your experience and analyze how PenguinDMs is used.
Analytics Cookies
We use Google Analytics to understand usage trends and traffic patterns.
Functionality Cookies
These help remember user preferences and improve basic functionality.
You can control or disable cookies through your browser settings, though some features may not work as expected without them.
PenguinDMs is not intended for children under the age of 13 (or 16 in the European Union).
We do not knowingly collect or store personal information from children. If we become aware that we’ve collected data from a child without verified parental consent, we will take steps to delete that information immediately.
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or product improvements.
If we make significant changes, we’ll notify you by email or through a notice on our website.
We encourage you to review this page regularly.
If you have any questions about this Privacy Policy, your personal data, or your rights, you can contact us at:
Email: support@penguindms.com
Company: PenguinDMs (a product of ContentLinkify LLC)
Address: 25 SE 2nd Ave Ste 550 #50
Miami, Florida 33131